Policy's

  • Shipping

    Thank you for shopping with us! We strive to provide you with the best service and a smooth shopping experience. Please review our shipping policy below.

    Processing & Shipping Times

    • Our average delivery time is 5-9 business days, but in some cases, it may take longer due to factors beyond our control.
    • Please note that shipping times may vary depending on your location, customs processing, and carrier delays.
    • In rare cases, delivery may take up to 30 days or longer.

    Contact Us
    If you have any questions regarding your order's shipping status, please feel free to contact our customer service team at our contact page.

  • Products

    Quality Assurance

    • Every product in our collection undergoes strict quality control and testing to ensure it meets our expectations and your satisfaction.
    • We work only with reliable suppliers who share our commitment to excellence.
    • Our goal is to provide you with products that are both stylish and long-lasting, all at an affordable price.

    Why Choose Us?

    • Tested for Quality: We inspect and verify all products before offering them to you.
    • Affordable Luxury: Enjoy premium quality without the hefty price tag.
    • Customer Satisfaction: Your happiness is our priority, and we stand by the quality of our products.

    Product Sourcing
    We collaborate with third-party suppliers to bring you the latest trends and timeless classics. Although we do not manufacture the products ourselves, we take extra steps to ensure that you receive only the best.

  • Contact

    We’re here to help! If you have any questions, concerns, or need assistance with your order, please don’t hesitate to reach out to us. Our friendly customer support team is ready to assist you.

    We strive to respond to all inquiries within 24-48 hours. Thank you for choosing us, and we look forward to assisting you!

    Frequently Asked Questions (FAQ)
    Before reaching out, you may find answers to your questions in our FAQ Page.

    FAQ 

Lustrous

The owner of Lustrous was pondering what to get his girlfriend for Valentine's Day in 2025. He kept thinking and thinking but just couldn’t decide on the perfect gift. He considered giving her a necklace, but she already had plenty of jewelry.
Then, an idea struck him: why not launch his own webshop? That way, he could sell unique, high-quality jewelry at affordable prices—pieces she didn’t already have. You could say it’s a true love story. ❤️
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